Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Although queuing, or taking a place in line, is rarely anyone's favorite activity, it's the cornerstone of efficiency and organization for many companies. The idea is simple: At any given moment, ...

I was at the store the other day to pick up a few items. I found what I wanted and walked to the front checkout counters. There I found a long line of people waiting to be checked out. I had spent a ...

Store associates are now freed up to help customers following the implementation of electronic queuing at two JCPenney stores in the U.S. Lawrence Metal Electronic Call Forward (ECF) queuing system ...

A SeaTac airport employee verifies that the reservation of SEA Spot Saver virtual queuing customer. Photo Credit: Courtesy of VHT Theme park aficionados have gotten used to queuing virtually in recent ...