Small businesses need to remain continually agile to respond to a changing business climate internally and externally. Demand shifts and technology changes. Competitors enter the market. Businesses ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of ...

L-R: Melissa Saturnino, David Katzman, Brenda Hurtado, Brian Foster, Lana Vernovsky, Steven Millman The Business Journals Leadership Trust By Business Journals Leadership Trust Expert Panel® Visit ...

In today’s fast-paced world, innovation and growth are key to business success for startups and maturing companies alike. “Processes underpin business capabilities, and capabilities underpin strategy ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

Bob is the functional manager of a finance development organization, and he is overseeing a number of projects in the finance area. The call I got from him a couple of days ago is worth recounting.