New digital waitlist software helps restaurants, cafes, and salons reduce customer wait times by 85% with instant QR ...

Black Diamond Solutions was chosen to develop an improved customer queue-management system for Int-AR-act so that they could effectively compete in that marketplace. A customer 'call forward' system ...

PUNE, India, Feb. 5, 2020 /PRNewswire/ -- With increased competition, the importance of customer loyalty is ever increasing. For firms to grow exponentially, customer loyalty plays a very important ...

5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...